Determined the SWOT position of a gaming client by interviewing its major global competitors. Explored the potential of untapped markets by developing demand models. Helped define an elevator supplier’s Regional Technical Center by interviewing customers. Worked primarily in a 3-person gaming case-team, including a Global Account Manager. Assisted in marketing to companies in the fast moving consumer goods, patent and trademark, and telemedia industries.

Identified realizable operating cost reductions of more than US$ 500,000 per annum. Developed action plans from analysis of primary data. Observed and interviewed operators, engineers, and supervisors in the front-end and back-end operations of device assembly. Presented data and solutions to top-level divisional management, including Group Director. Headed a three-person project team responsible for developing a software solution for the full-box packing initiative.

Ensured that HongkongBank, Bangkok (headquarters) will be operable within 24 hours of a disaster through the drafting, testing, and implementation of a Business Recovery Plan. Worked with key, cross-functional personnel and Coopers & Lybrand consultants. Presented analysis and proposals to top-level management, including CEO.